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Zoom offers the ability to create cloud web meetings.

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How to add integration?

  1. Go to the Integrations & API Keys page from the sidebar
  2. Select Zoom from the list
  3. Click ”+ Integration”
  4. Complete OAuth flow by logging into Zoom account

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How to use?

Once your account is connected, you can use Zoom steps in the Tool builder. You will have access to a “Zoom API Call” step which you will be able to use to create a meeting, update a meeting, delete a meeting, and more. You can run that step with the required API call for scheduling a meeting.

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How to remove integration?

  1. Go to the Integrations & API Keys page from the sidebar
  2. Select Zoom from the list
  3. Click ”…” on the account you want to remove
  4. Click remove

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Frequently asked questions

This issue occurs when you’re trying to connect Zoom as an admin user (not the account owner) and your admin role lacks the necessary permissions for external API connections.Two specific permissions must be enabled in Zoom’s admin role settings:
  • Chat messages — allows API access to all users’ chat messages
  • External Connections — allows admin accounts to view and manage external connections
To fix this:
  1. Log into your Zoom account as an admin.
  2. Navigate to Admin > Role Management.
  3. Select your admin role.
  4. Check the boxes for both Chat messages and External Connections.
  5. Save your changes.
  6. Retry connecting your Zoom account in Relevance AI.
This applies whether you’re connecting directly through Relevance AI or via third-party services like Pipedream.